Terms & Conditions

Effective date: July 27, 2026

These Terms and Conditions (“Terms”) govern your access to and use of the Schwartz & von Halen website located at www.schwartz-vonhalen.com, including the purchase of products through the United States version of our online store.

These Terms form a legally binding agreement between you and:

SVH Gloves Inc.
19747 US-59 N, Suite 210
Humble, Texas 77338
United States

SVH Gloves Inc. is incorporated in the State of Delaware.

Throughout these Terms, “Schwartz & von Halen,” “SVH Gloves Inc.,” “we,” “us,” and “our” refer to SVH Gloves Inc. “You” and “your” refer to the person accessing the Website or purchasing products from us.

By accessing the Website, creating an account or placing an order, you agree to these Terms. Please read them carefully before using the Website or placing an order.

1. Scope of These Terms

These Terms apply to:

  • your access to and use of the Website;
  • customer accounts;
  • orders placed through the United States online store;
  • payments, shipping, returns, exchanges and refunds;
  • product reviews and other content you submit;
  • promotional offers, gift cards, bundles and free gifts; and
  • any other services made available through the Website.

Additional policies displayed on the Website, including our Privacy Policy, Shipping and Delivery Policy and Returns and Exchanges Policy, form part of these Terms.

If there is a conflict between these Terms and specific terms displayed for a promotion, preorder, product warranty or other offer, the more specific terms will control with respect to that matter.


2. Company and Contact Information

The seller and contracting party for orders placed through the United States online store is:

SVH Gloves Inc.
19747 US-59 N, Suite 210
Humble, Texas 77338
United States

Email: info@schwartz-vonhalen.com
Phone: +1 (646) 569-9103
Live chat: Available through the Website
Customer service hours: Monday through Friday, 9:00 a.m. to 5:00 p.m. Eastern Time, excluding applicable holidays

Our warehouse is operated from:

NRI Distribution c/o Schwartz & von Halen
2325 Newlins Mill Road
Easton, Pennsylvania 18045
United States

The Pennsylvania address is a warehouse and fulfillment location only. Customers may not visit the warehouse to collect, return or exchange products. Returns sent to the warehouse without our prior authorization or without following the instructions in our returns portal may be refused or delayed.


3. Eligibility

You must be at least 18 years old or the age of legal majority in your place of residence to create an account or place an order independently.

If you are under the age of legal majority, you may use the Website only with the involvement and permission of a parent or legal guardian. The parent or legal guardian is responsible for your use of the Website and any order placed on your behalf.

By using the Website, you represent that:

  • you have the legal capacity to enter into these Terms;
  • the information you provide is accurate and complete;
  • you will comply with these Terms and applicable law; and
  • you are not prohibited from using the Website under applicable law.

The Website is not directed to children under 13.


4. Consumer and Wholesale Orders

The online store is primarily intended for individual retail customers purchasing products for personal use.

Wholesale, commercial or resale purchases may be available under separate written terms. Businesses interested in wholesale purchases must contact us at info@schwartz-vonhalen.com before placing an order.

We may cancel or limit orders that we reasonably believe are intended for unauthorized resale, wholesale distribution or other commercial purposes without our prior written approval.

These consumer Terms do not automatically apply to separately negotiated wholesale transactions.


5. Customer Accounts

You may be able to create a customer account through the Website.

You are responsible for:

  • providing accurate and current account information;
  • maintaining the confidentiality of your login credentials;
  • restricting access to your account and devices; and
  • all activity conducted through your account.

You must promptly notify us at info@schwartz-vonhalen.com if you suspect unauthorized access to your account.

You may not:

  • impersonate another person;
  • create an account using false or misleading information;
  • use another person’s account without permission; or
  • create multiple accounts to misuse promotions, discounts or other benefits.

We may suspend or close an account if we reasonably believe that the account has been used fraudulently, unlawfully or in violation of these Terms.

Closing an account does not cancel outstanding payment obligations, orders, returns or other responsibilities arising before closure.


6. Product Information

We make reasonable efforts to ensure that product descriptions, materials, sizes, colors, photographs, availability and other information are accurate.

However:

  • colors may appear differently depending on your screen, device and lighting conditions;
  • measurements and dimensions may be approximate;
  • packaging may differ from images displayed on the Website; and
  • minor production changes may occur without materially affecting the product’s quality or function.

Please consult the size guide available on the Website before ordering gloves or other sized products.


7. Natural Materials

Many of our products are made from natural materials, including leather, suede, sheepskin, deerskin, wool, cashmere and fur.

Natural materials may contain variations in:

  • color;
  • grain;
  • texture;
  • thickness;
  • markings;
  • softness; and
  • surface appearance.

These characteristics are inherent to natural materials and help make each product unique. Reasonable natural variations are not considered defects.

Natural materials may also change gradually through normal wear, exposure to moisture, sunlight, friction, skin oils or the use of cleaning and conditioning products.


8. Placing an Order

Products displayed on the Website are invitations for you to submit an order and do not constitute a binding offer by us.

By clicking the final order or payment button, you submit a binding offer to purchase the products in your order, subject to these Terms.

Before submitting the order, you are responsible for reviewing:

  • the selected products;
  • quantities;
  • sizes and colors;
  • billing information;
  • shipping address;
  • payment information;
  • shipping charges;
  • taxes; and
  • the total purchase price.

After placing an order, you will normally receive an automated order confirmation email. This email acknowledges receipt of your order but does not by itself mean that we have accepted the order.


9. Acceptance of Orders

We accept your order when we send you a shipping confirmation stating that the products have been shipped.

Until that time, we may decline, hold, limit or cancel an order for legitimate reasons, including:

  • payment authorization failure;
  • suspected fraud or unauthorized payment activity;
  • incorrect billing or shipping information;
  • product unavailability;
  • inventory discrepancies;
  • obvious pricing or product-information errors;
  • unusually large quantities;
  • suspected unauthorized resale;
  • violation of these Terms; or
  • legal or regulatory restrictions.

If we cancel an order after payment has been collected, we will refund the amount charged for the canceled products to the original payment method.

We are not responsible for price changes or loss of promotional eligibility resulting from the cancellation of an order, except where required by law.


10. Order Changes and Cancellations

Contact us as soon as possible if you wish to change or cancel an order.

We will make reasonable efforts to assist, but we cannot guarantee that an order can be changed or canceled after it has been submitted. Orders that have entered processing, fulfillment or shipping may no longer be editable or cancelable.

Incorrect sizes, colors or addresses submitted by the customer do not automatically require us to modify or cancel an order once processing has begun.

Your return rights remain subject to our Returns and Exchanges Policy.


11. Product Availability and Quantity Limits

All products are subject to availability.

Adding a product to your cart does not reserve the product. A product may become unavailable before your order is accepted.

We may limit quantities purchased:

  • per customer;
  • per account;
  • per household;
  • per billing or shipping address;
  • per payment method; or
  • during a specified promotional period.

We may cancel orders that exceed reasonable household quantities or appear intended for unauthorized resale.

If part of an order becomes unavailable, we may:

  • cancel the unavailable item and ship the remainder;
  • contact you to offer an alternative; or
  • cancel the entire order.

You will not be charged for products that we cancel. If payment has already been collected, the relevant amount will be refunded.


12. Prices and Sales Tax

All prices are displayed in US dollars unless otherwise stated.

Applicable sales tax and other government-imposed charges are calculated based on the information provided during checkout and will be displayed before you submit your order.

Prices may change at any time. A price change will not affect an order that we have already accepted.

Product prices do not include shipping charges unless the Website expressly states otherwise.


13. Pricing and Information Errors

We make reasonable efforts to maintain accurate product, promotional and pricing information. However, typographical, technical or administrative errors may occur.

We may correct an error and cancel an affected order before acceptance, including after an automated order confirmation has been sent.

If the correct price is higher than the displayed price, we may contact you and provide the option to purchase the product at the correct price or cancel the affected item.

If we cancel an order because of an error after payment has been collected, we will refund the applicable amount to the original payment method.

Nothing in this section limits rights that cannot legally be waived.


14. Payment Methods

Available payment methods may include:

  • Visa;
  • Mastercard;
  • American Express;
  • PayPal;
  • Klarna;
  • Shop Pay;
  • Apple Pay; and
  • Google Pay.

The payment methods available for a particular order will be displayed during checkout.

We may add, remove or restrict payment methods at any time.

Your payment method is normally authorized and charged when you submit your order. A charge does not mean that we have accepted the order.

Certain payment methods are provided by independent payment providers and may be subject to their own terms, eligibility requirements, privacy policies and approval processes.

We are not responsible for a payment provider’s decision to approve, decline, suspend or reverse a transaction.


15. Payment Authorization and Fraud Prevention

You represent that:

  • the payment information you provide is accurate;
  • you are authorized to use the selected payment method; and
  • there are sufficient funds or available credit to complete the transaction.

We and our payment providers may perform authorization, identity, security and fraud-prevention checks.

We may request additional information when reasonably necessary to verify:

  • your identity;
  • your payment authorization;
  • your billing address;
  • your shipping address; or
  • the legitimacy of the transaction.

We will not request more information than reasonably necessary for the verification process.

We may delay or cancel an order if the requested verification cannot be completed or if we reasonably suspect fraud or unauthorized activity.


16. Promotional Codes and Discounts

Promotional codes, discounts and special offers may be subject to additional conditions displayed with the relevant promotion.

Unless otherwise stated:

  • only one promotional code may be used per order;
  • promotional codes must be used before their expiration date;
  • promotional codes have no cash value;
  • promotions may exclude certain products or collections;
  • promotional codes cannot be applied retroactively;
  • discounts cannot be transferred, sold or reproduced;
  • discounts apply only to eligible merchandise; and
  • promotional codes may not be combined.

We may reject or cancel a promotional code that has been copied, sold, obtained fraudulently or used contrary to the promotion’s conditions.

When an item purchased with a discount is returned, the refund is based on the amount actually paid for that item.


17. Product Bundles

Products may be offered individually or as part of a bundle.

Bundle discounts apply only when all required products are purchased together in accordance with the displayed offer.

If you return only part of a bundle, we may recalculate the price of the products you keep based on the non-bundle price, provided this condition was clearly disclosed with the offer.

Any resulting difference may be deducted from the refund, to the extent permitted by law.

Product availability within a bundle may vary. We may substitute packaging or split a bundle into separate shipments without changing the products purchased.


18. Preorders

Certain products may be offered for preorder before they are available for immediate shipment.

When you place a preorder:

  • your payment method is charged when the preorder is submitted;
  • the displayed shipment or delivery date is an estimate;
  • the estimated date may change because of production, transportation, customs, inventory or other delays; and
  • products ordered together may be shipped separately.

If we become aware of a material delay, we will provide notice and, when required, allow you to consent to the delay or cancel the affected preorder for a refund.

You may request cancellation of a preorder before it ships. We will make reasonable efforts to cancel it, but cancellation cannot be guaranteed once fulfillment or shipping preparation has begun.

If a preorder is canceled before shipment, the amount paid for the canceled product will be refunded to the original payment method.


19. Shipping Availability

We deliver to valid addresses in all 50 US states.

Availability for PO boxes, APO, FPO, DPO and other special address types depends on whether the address is accepted during checkout.

We do not currently promise delivery to US territories unless the relevant destination is expressly offered during checkout.

We may refuse or cancel an order if the selected address cannot be serviced by our carrier.


20. Shipping Charges

Standard shipping is free for qualifying orders with a merchandise subtotal of at least $20.

The merchandise subtotal is generally calculated after discounts and before applicable taxes.

For orders below the free-shipping threshold, the applicable shipping charge will be displayed during checkout before the order is submitted.

We do not currently offer expedited shipping unless expressly shown during checkout.

Shipping charges and free-shipping thresholds may change for future orders.


21. Delivery Time

Our normal estimated delivery time is 2–5 business days.

Delivery estimates:

  • are estimates rather than guarantees;
  • exclude weekends and applicable holidays;
  • may not include additional processing time for preorders or specially identified products; and
  • may be affected by weather, carrier disruptions, address issues, peak periods or events outside our reasonable control.

Orders are generally shipped through DHL or its delivery partners.

If we cannot ship an order within the time stated on the Website or within another legally applicable period, we will notify you and provide any cancellation or refund rights required by law.


22. Split Shipments

We may divide an order into multiple shipments when:

  • products are stored in different locations;
  • part of the order is a preorder;
  • some products become available earlier than others;
  • package size or weight requires separate parcels; or
  • separate shipment is operationally reasonable.

You will not be charged additional shipping fees solely because we choose to split the order.

Each shipment may have a separate tracking number and delivery date.


23. Signature Requirements

A signature may be required for orders with a total value above $200.

We may also require a signature for other orders based on:

  • the products ordered;
  • the shipping destination;
  • fraud or security concerns;
  • carrier requirements; or
  • previous delivery issues.

You are responsible for ensuring that an authorized person is available to accept the package.

Failure to accept a signature-required delivery may result in a delayed delivery, carrier hold or return to sender.

24. Shipping Addresses

You are responsible for providing a complete and accurate delivery address.

We are not responsible for delays or failed deliveries caused by inaccurate, incomplete or outdated address information provided by you.

Contact us promptly if you discover an address error. We will try to help, but we cannot guarantee that an address can be changed after the order has entered processing or shipping.

If a package is returned because of an address error attributable to you, we may require payment of reasonable reshipping costs before sending it again.


25. Tracking and Delivery

When tracking information is available, we will normally send it to the email address associated with the order.

Tracking information is supplied by the carrier and may not update immediately.

A package may be marked delivered before it is physically handed to you, including where it is:

  • left at a location selected by the carrier;
  • delivered to a reception desk, mailroom or building employee;
  • delivered to a household member;
  • placed in a parcel locker; or
  • delivered to another location authorized by you.

Please check the delivery location and contact us promptly if you cannot locate a package marked as delivered.


26. Lost, Stolen or Damaged Packages

If a package is lost, appears to have been stolen or arrives damaged, contact us promptly at info@schwartz-vonhalen.com.

Please provide:

  • your order number;
  • a description of the issue;
  • photographs of damaged packaging or products, where applicable; and
  • any other information reasonably needed to investigate the claim.

We may open an investigation with DHL or another delivery partner.

Depending on the circumstances and investigation outcome, we may provide:

  • a replacement;
  • a refund;
  • a reshipment; or
  • another appropriate resolution.

You must cooperate reasonably with any carrier investigation.

Nothing in this section limits rights available under applicable law.


27. Title and Risk of Loss

Title to purchased products passes to you once we have received full payment.

Risk of loss or damage passes to you when the products are delivered to you or a person authorized to receive them on your behalf, except where applicable law requires otherwise.


28. Returns and Exchanges

We offer eligible customers a voluntary 60-day return and exchange period beginning on the date the order is delivered.

Returns and exchanges are free for eligible orders delivered within the 50 US states when the customer uses the return method and prepaid label provided through our returns portal.

Returned products must be:

  • unworn;
  • unused;
  • unfolded;
  • uncreased;
  • unstained;
  • unwashed;
  • undamaged;
  • free from odors, hair and other signs of use;
  • returned with their original tags, where applicable;
  • returned in their original packaging, where reasonably possible; and
  • accompanied by all included accessories and complimentary items.

We do not currently designate products as final sale or categorically non-returnable. However, every returned product must satisfy the return conditions above.

Additional instructions are available on our Returns and Exchanges page.


29. Starting a Return or Exchange

Returns and exchanges must be registered through our returns portal or otherwise authorized by customer service.

Do not personally deliver products to our company address or warehouse.

Do not send products to the warehouse without following the return instructions provided by us.

You are responsible for packaging returned products securely and attaching the correct return label.

We are not responsible for delays caused by:

  • use of an incorrect label;
  • failure to include the requested return information;
  • combining unrelated returns;
  • returning products without authorization; or
  • sending products to an incorrect address.


30. Return Inspection

Returned products are inspected after receipt.

We may reject a voluntary return or reduce the refund where a product:

  • has been worn or used beyond a reasonable inspection;
  • is damaged, stained, creased or altered;
  • is missing included accessories;
  • is not the product originally purchased;
  • was not purchased directly from our US online store; or
  • otherwise fails to meet the stated voluntary return conditions.

This section does not limit rights relating to defective, damaged or incorrectly supplied products.


31. Refunds

For an approved voluntary return, we refund the amount actually paid for the returned product.

Original outbound shipping charges are not refundable, except where required by law or where the return results from our error or a covered product defect.

Refunds are normally issued to the original payment method.

We aim to process refunds within 10 business days after the returned products are received and inspected.

After we issue a refund, your bank, card issuer or payment provider may require additional time to post the funds to your account.

We are not responsible for processing delays caused solely by your financial institution or payment provider.


32. Exchanges

Exchanges are subject to product availability.

You may request an exchange for another available size, color or eligible product through the returns portal.

An exchange is not guaranteed until the replacement product has been processed.

If the requested replacement is unavailable, we may offer:

  • another product;
  • store credit; or
  • a refund to the original payment method.

If the replacement product costs more, you may be required to pay the difference. If it costs less, the difference may be refunded or provided as store credit, depending on the exchange process.


33. Incorrect, Damaged or Defective Products

If you receive an incorrect, damaged or potentially defective product, contact us before returning it.

Please provide:

  • your order number;
  • a description of the issue; and
  • clear photographs or videos showing the product and the problem.

Do not return the product until you have received our instructions.

For confirmed errors or covered defects, we may provide a repair, replacement, refund or other remedy appropriate under the circumstances and applicable law.

We will cover reasonable return shipping costs for products confirmed to have been incorrectly supplied, damaged in transit or covered by our limited warranty.


34. Complimentary Items and Free Gifts

Orders may include complimentary accessories, samples, promotional items or free gifts.

When you return the qualifying product or order, you must also return any complimentary items provided in connection with that purchase.

Complimentary items may include:

  • leather care gel;
  • storage bags;
  • gift boxes;
  • promotional accessories; and
  • free gifts with purchase.

If a complimentary item is not returned, we may reduce the voluntary refund by the clearly disclosed retail or promotional value of that item, to the extent permitted by law.

Free gifts are available only while supplies last. We may substitute a free gift with another item of equal or greater value where permitted by the promotion.


35. Gift Cards and Store Credit

Gift cards and store credit may be used only through the Website and are subject to any conditions displayed when issued.

Unless required by law:

  • gift cards and store credit are not redeemable for cash;
  • gift cards cannot be used to purchase additional gift cards;
  • lost or stolen gift cards may not be replaced without proof of purchase and verification;
  • promotional store credit may be subject to separate conditions; and
  • gift cards cannot be used in an unlawful or unauthorized manner.

Any expiration date will apply only where legally permitted and clearly disclosed.


36. One-Year Limited Warranty

This is a limited warranty.

SVH Gloves Inc. warrants to the original purchaser that Schwartz & von Halen products purchased directly from our Website will be free from defects in materials and workmanship under normal personal use for one year from the original delivery date.

This warranty applies only to products purchased directly from the Schwartz & von Halen United States online store.


37. What the Limited Warranty Covers

The limited warranty covers defects in materials or workmanship that arise during normal and reasonable use.

Depending on the product and circumstances, covered defects may include:

  • defective stitching;
  • separation of components caused by a manufacturing defect;
  • defective fasteners or hardware;
  • material failures not caused by misuse or ordinary wear; and
  • other verified manufacturing defects.

The existence of a defect will be assessed based on the product, its age, its condition and the nature of the reported issue.


38. What the Limited Warranty Does Not Cover

The limited warranty does not cover:

  • normal wear and tear;
  • gradual changes in leather, suede, wool, fur or other natural materials;
  • reasonable natural variations in grain, texture, markings or color;
  • scratches, fading, creasing, stretching or softening caused by normal use;
  • damage caused by accidents, misuse, neglect or improper storage;
  • water, heat, fire, chemical or environmental damage;
  • damage caused by improper cleaning, washing or conditioning;
  • damage caused by using unsuitable care products;
  • unauthorized repairs, alterations or modifications;
  • damage caused by animals;
  • loss or theft;
  • products purchased from unauthorized sellers;
  • cosmetic issues that do not affect normal use; or
  • use for commercial, rental or other non-personal purposes unless expressly approved.


39. Making a Warranty Claim

To make a warranty claim, contact info@schwartz-vonhalen.com within the one-year warranty period.

Please provide:

  • your order number or other valid proof of purchase;
  • a description of the issue;
  • photographs or videos clearly showing the product and defect; and
  • any other information reasonably necessary to evaluate the claim.

Do not return the product until we provide return instructions.

We may request that the product be returned for inspection.


40. Limited Warranty Remedies

If we determine that a product has a defect covered by the limited warranty, we may, at our option:

  • repair the product;
  • replace it with the same product;
  • replace it with a comparable product where the original is unavailable; or
  • refund the original purchase price of the defective product.

We will not charge you for reasonable shipping associated with an approved warranty claim.

A replacement product or repaired product will be covered for the remainder of the original one-year warranty period or any longer period required by applicable law.

This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state.

To the extent legally permitted, any implied warranties are limited to the duration of this written limited warranty. Some states do not allow limitations on the duration of implied warranties, so this limitation may not apply to you.


41. Product Reviews and Customer Content

You may be able to submit:

  • ratings;
  • product reviews;
  • photographs;
  • videos;
  • questions;
  • comments; and
  • other content.

You retain ownership of the original content you submit.

By submitting content, you grant SVH Gloves Inc. a non-exclusive, worldwide, royalty-free, transferable and sublicensable license to host, reproduce, display, publish, format, crop, translate and use that content in connection with:

  • the Website;
  • product pages;
  • email communications;
  • social media;
  • digital and printed advertising;
  • promotional materials; and
  • other marketing and business communications.

This license allows us to use the submitted content but does not transfer your ownership of the content to us.

Where reasonably possible, we will not materially alter the meaning of a review.


42. Customer Content Requirements

You represent that content you submit:

  • reflects your honest opinion or experience;
  • is accurate to the best of your knowledge;
  • does not infringe another person’s intellectual property or privacy rights;
  • does not contain confidential information;
  • does not contain unlawful, threatening, hateful, obscene or defamatory material;
  • does not contain malicious software or harmful code;
  • is not spam or unauthorized advertising; and
  • does not impersonate another person.

You may post an honest review, including a negative review. We will not penalize you merely because a review is critical or unfavorable.

We may remove or decline to publish content that we reasonably believe:

  • is fake or misleading;
  • is unrelated to the relevant product or service;
  • contains private or personal information;
  • violates applicable law;
  • infringes third-party rights;
  • contains abusive, discriminatory or threatening material;
  • contains spam or commercial solicitation; or
  • violates these Terms.


43. Intellectual Property Rights

The Website and its contents are owned by, controlled by or licensed to SVH Gloves Inc. and are protected by intellectual property laws.

Protected materials may include:

  • the Schwartz & von Halen name and trademarks;
  • logos;
  • website designs;
  • photographs and videos;
  • product descriptions;
  • graphics;
  • text;
  • software;
  • source code;
  • databases; and
  • other content.

We grant you a limited, revocable, non-exclusive and non-transferable right to access and use the Website for personal shopping and other lawful, non-commercial purposes.

No ownership rights are transferred to you.


44. Prohibited Uses

You may not:

  • use the Website for an unlawful or fraudulent purpose;
  • interfere with the Website’s security or operation;
  • introduce viruses, malicious code or harmful technology;
  • scrape, crawl or extract Website data through automated means without authorization;
  • attempt to access accounts, systems or data without permission;
  • impersonate another person or entity;
  • submit false or misleading information;
  • infringe our rights or the rights of another person;
  • misuse promotional codes, returns or payment systems;
  • purchase products for unauthorized resale;
  • interfere with another customer’s use of the Website;
  • use the Website to send spam or unsolicited communications; or
  • reproduce or commercially exploit Website content without authorization.

We may restrict or terminate access when we reasonably believe that these Terms have been violated.


45. Third-Party Services and Links

The Website may contain links to or integrations with third-party websites and services, including payment, shipping, social-media and review platforms.

Third parties operate under their own terms and privacy policies.

We do not control and are not responsible for:

  • third-party websites;
  • their availability;
  • their security;
  • their content;
  • their privacy practices; or
  • products or services offered independently by them.

A link does not necessarily mean that we endorse the third party.

Your use of a third-party service is at your own risk and subject to the third party’s terms.


46. Privacy

Our collection, use and disclosure of personal information are described in our Privacy Policy.

By using the Website, you acknowledge that you have had an opportunity to review the Privacy Policy.

The Privacy Policy is incorporated into these Terms by reference but does not create contractual rights beyond those provided by applicable law.


47. Website Availability

We make reasonable efforts to maintain the Website, but we do not guarantee that it will always be available, uninterrupted, secure or error-free.

We may:

  • temporarily suspend access;
  • perform maintenance;
  • update features;
  • correct errors;
  • discontinue functionality; or
  • restrict access for security or operational reasons.

We are not responsible for failures caused by internet providers, device incompatibility, third-party services or events beyond our reasonable control.


48. Disclaimer of Website Warranties

Except for the express One-Year Limited Warranty applicable to eligible products and any warranties that cannot legally be excluded, the Website and its digital services are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, we disclaim warranties relating solely to the Website and digital services, including implied warranties of merchantability, fitness for a particular purpose and non-infringement.

This disclaimer does not eliminate:

  • our express product warranty;
  • applicable implied warranties that cannot legally be disclaimed;
  • liability for fraud or willful misconduct; or
  • other rights that cannot legally be waived.


49. Limitation of Liability

To the fullest extent permitted by applicable law, SVH Gloves Inc. and its directors, officers, employees, agents and service providers will not be liable for indirect, incidental, special, exemplary, punitive or consequential damages arising from your use of the Website or purchase of products.

This may include lost profits, lost data or loss of business opportunity.

To the fullest extent permitted by applicable law, our total liability arising from a product, order or transaction will not exceed the amount you paid for the product giving rise to the claim.

These limitations do not apply to liability that cannot legally be limited, including where applicable:

  • death or personal injury caused by legally actionable conduct;
  • fraud or fraudulent misrepresentation;
  • gross negligence or willful misconduct;
  • certain product-liability claims; or
  • violations of non-waivable consumer-protection rights.

Some states do not allow certain exclusions or limitations of damages. In those states, the exclusions and limitations apply only to the maximum extent permitted by law.


50. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless SVH Gloves Inc. and its officers, directors, employees and agents from third-party claims, damages, liabilities and reasonable expenses arising directly from:

  • your unlawful use of the Website;
  • your material violation of these Terms;
  • content you submit that infringes another person’s rights; or
  • your fraudulent or intentional misconduct.

This section does not require you to indemnify us for our own negligence, misconduct or violation of law.


51. Force Majeure

We are not responsible for delays or failures caused by events outside our reasonable control.

Such events may include:

  • severe weather;
  • natural disasters;
  • fires or floods;
  • public-health emergencies;
  • strikes or labor disputes;
  • transportation interruptions;
  • carrier failures;
  • customs delays;
  • governmental actions;
  • war, terrorism or civil unrest;
  • utility or telecommunications failures;
  • cyberattacks; and
  • major supplier or manufacturing disruptions.

We will make reasonable efforts to reduce the effect of the event and communicate material delays.

Any cancellation or refund rights required by applicable law remain unaffected.


52. Governing Law

These Terms and transactions governed by them are governed by the laws of the State of Texas, without regard to conflict-of-law principles.

The United Nations Convention on Contracts for the International Sale of Goods does not apply.

This choice of law does not deprive you of mandatory protections provided by the law of your state of residence that cannot legally be waived.


53. Courts and Venue

To the fullest extent permitted by applicable law, any legal proceeding arising from these Terms or a purchase from us must be brought in the state or federal courts located in Harris County, Texas.

You and SVH Gloves Inc. consent to the personal jurisdiction of those courts.

However, this section does not prevent you from:

  • bringing an eligible claim in small-claims court;
  • exercising a right to bring a claim elsewhere where applicable law does not permit that right to be waived; or
  • submitting a complaint to a government or consumer-protection authority.

These Terms do not require mandatory arbitration.


54. Changes to These Terms

We may update these Terms to reflect changes in:

  • our business;
  • Website functionality;
  • products and services;
  • legal requirements; or
  • operational practices.

Updated Terms will be posted on the Website with a revised effective date.

Changes will apply prospectively. The Terms in effect when an order is placed will generally govern that order unless a later change is required by law or expressly agreed to by both parties.

Continued use of the Website after updated Terms become effective constitutes acceptance of the updated Terms for future Website use.


55. Suspension and Termination

We may suspend or terminate your access to the Website if we reasonably believe that you have:

  • materially violated these Terms;
  • used the Website fraudulently or unlawfully;
  • interfered with Website security;
  • abused our return, promotional or payment systems; or
  • created a risk of harm to us, other customers or third parties.

Termination does not affect rights or obligations that arose before termination.

Sections that by their nature should survive termination will remain effective, including provisions concerning intellectual property, payment obligations, warranty limitations, liability, indemnification and dispute resolution.


56. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

We may assign these Terms as part of:

  • a merger;
  • acquisition;
  • corporate reorganization;
  • sale of assets; or
  • transfer to an affiliated company,

provided that the assignment does not reduce your non-waivable legal rights.


57. No Waiver

A failure or delay by us in enforcing a provision of these Terms does not waive our right to enforce that provision later.

A waiver is effective only when made expressly and in writing by an authorized representative of SVH Gloves Inc.


58. Severability

If a provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where necessary.

The remaining provisions will continue in effect.


59. Entire Agreement

These Terms, together with policies and specific offer terms incorporated by reference, constitute the entire agreement between you and SVH Gloves Inc. concerning the Website and retail orders placed through it.

They replace prior terms relating to the same subject matter.

This section does not exclude representations or rights that cannot legally be excluded.


60. Electronic Communications

By using the Website or contacting us electronically, you consent to receive communications from us electronically, including by email and through notices posted on the Website.

Electronic communications satisfy legal requirements that communications be in writing, to the extent permitted by applicable law.

You are responsible for maintaining a valid email address and reviewing communications relating to your orders.

Marketing communications are subject to separate consent and unsubscribe options.


61. Headings

Section headings are included for convenience and do not affect the interpretation of these Terms.


62. Contact Us

Questions about these Terms may be directed to:

SVH Gloves Inc.
19747 US-59 N, Suite 210
Humble, Texas 77338
United States

Email: info@schwartz-vonhalen.com
Phone: +1 (646) 569-9103
Customer service hours: Monday through Friday, 9:00 a.m. to 5:00 p.m. Eastern Time

Do not mail returns to the company address or warehouse unless you have received specific written return instructions.